Accessibility

We try to make our website user-friendly for you and your family, regardless of your ability or cultural, linguistic, or religious background by following worldwide web standards and providing publications in multiple formats for you to download.

Worldwide web standards

We are working to comply with Levels A and AA of Web Content Accessibility Guidelines (WCAG) 2.0 which describe how to make web content more usable and accessible for everyone.

Publications

Many of the downloadable publications and forms we offer are in Portable Document Format (PDF). We understand that this format can cause problems for some users and have included a section Using PDF Files to assist users.

If you need an alternative accessible version of any of the pdf documents on our website, send an email to ux@homeaffairs.gov.au.

Contact us

If you have any issues accessing information or services on the website or requests for assistance contact us.